The Sacred Pause Booking Terms and Conditions



Please read the following terms and conditions carefully. These terms and conditions apply to your booking with Empower and Grow Ltd (we, us). By making your booking and paying your deposit, you are agreeing to enter a contract with us on these terms and conditions. That contract becomes binding immediately on submitting your registration form and paying your deposit.

1. Prices
All advertised retreat prices are subject to availability and can be withdrawn or varied by us for any reason without notice prior to booking and payment of deposit. Prices are quoted in Great British Pound – GBP. Airfares, travel insurance, airport transfers and any extras are not included.
By paying your deposit, you are agreeing to make all your payments by the dates agreed on the payment plan chosen at the price advertised at the time of booking.  Your payment plan details will also be included within your confirmation email.
2. Payment and Cancellation
Should you need to cancel, you will be liable as follows:
Notice days before 2nd March 2025:
180 days or more £666
Less than 180 days, more than 120 £1111
Less than 120 days, more than 90 £1555
Less than 90 days FULL COST
If we can resell your place, we will aim to refund you what you have paid minus your deposit. We will try to resell your place, and if successful, we will aim to refund you more than above but no guarantees can be made.   
In some circumstances we may offer payment plan alternatives. If we do, and you select that payment alternative, then you must make each payment by the due dates indicated (we will make these clear in your confirmation email).
Where full payment or any part thereof is not made by the due date, we may treat your booking as being cancelled by you. 
3. Inclusions
  • You will receive 6 nights’ accommodation in the room type that you chose at booking, arriving on 2nd March 2025 at 5.00pm and departing by 12.00 noon on 8th March 2025 at Sol Sanctuary, Guanacaste Province, Costa Rica.
  • All group programme activities and sessions are included within the price.  An outline agenda will be provided within 3 weeks of the retreat.  
  • Day trip with visit to hot springs fed by the nearby volcano with lunch
  • Private chef prepared meals, snacks, fresh juices and refreshments during our stay are included – evening meal on 2nd-7th inclusive, breakfast and lunch on 3rd – 8th inclusive.
  • Exclusive use of pool and yoga shala with the beach a short 10 minute walk away.
  • Beach towel rental and eco friendly vegan bath products 
  • 2 online sessions will be held to connect the group no later than 2 weeks before the start date.
  • 1 online session will be held after the retreat to support integration of the experience, no later than 6 weeks after the end date.
*It is your responsibility to provide us with information on any allergies or intolerances upon completing our registration form and we will do our best to accommodate your needs.  If your needs cannot be accommodated, we will refund your money in full so long as  your registration form providing full details of your needs was submitted within 7 days of paying your deposit.  

4. Confidentiality
This retreat is a safe space which means that everything discussed within this time together is strictly confidential.  This means that you agree to adhere to this confidentiality regarding anything that other members of the group share also.  What is shared within the space stays within the group.
5. Unavailability of Accommodation
We would only cancel your booking if the accommodation was unavailable for reasons beyond our control.  If this were to happen, we would give written notice as early as possible.  We would seek to find an alternative venue.  And if that were not possible and assuming the original venue had refunded our monies in full, we would seek to refund the retreat costs paid to us by you.    We would not be liable for any incidental costs or losses that you may suffer because of our cancellation.  It is for this reason that we highly recommend that you purchase travel insurance as soon as you pay your deposit.
6. Travel Insurance
You must obtain travel insurance covering all dates and destinations of travel.
Your insurance must cover at least: trip interruption, personal injury, medical expenses, evacuation and repatriation cover including during pandemic events.
We will not be liable for any costs, losses or damage incurred by you resulting from your failure to comply with this clause.
7. Health and Safety
You are wholly responsible for your own health, safety and wellbeing at all times during the retreat, including during all activities. You are free to stop or decline participating in any activity at any time for any reason.
You must also ensure that you are aware of any health requirements for your travel destinations and to ensure that you carry all necessary vaccination documentation. You should consult your doctor regarding health requirements for your destination and your suitability to participate in the activities provided.
8. Passports & Visas
You must ensure you have valid passports, visas and re-entry permits which meet the requirements of immigration and other government authorities for all locations forming part of your booking. Any fines, penalties, payments or expenditures incurred as a result of such documents not meeting the requirements of those authorities are your sole responsibility.  All travellers must have a valid passport for international travel. You must ensure your passport meets the minimum validity to ensure leaving the country and to return. Many countries require at least 6 months validity from the date of entry. You release and indemnify Empower and Grow Ltd from all responsibility and liability for any refusal of entry, detainment, or other action of immigration or other government authorities which may occur to you in connection with the retreat.
9. Liability
Subject to law and except as expressly provided to the contrary in these terms and conditions, all terms, conditions, warranties, undertakings, inducements or representations whether express, implied, statutory or otherwise relating in any way to the retreat, our services and these terms and conditions are excluded.
10. Force Majeure
Our performance under these terms and conditions are subject to acts of God, war, government regulations, disaster, civil disorder, strike or other industrial dispute and any other circumstances which are beyond our reasonable control and which we deem (in our sole discretion) render the performance of our obligations uneconomic, impractical, impossible or illegal (‘Force Majeure Circumstance’). At any time during or after a Force Majeure Circumstance we may (in our sole discretion) elect to terminate this agreement by notice to you and refund any amounts paid by you, less our reasonable costs and expenses incurred in respect of your booking which we cannot reasonably recover.
11. Privacy
By booking with us you acknowledge that we will collect, use and disclosure your personal information (including to our third-party service providers, for example, accommodation venue) as we reasonably require to provide the service to you, and for other reasons permitted under privacy laws (including direct marketing).  Throughout the retreat we may, at times when it is appropriate to do so, document activities in photographic or video format and use to post content on social media and in marketing and publicity material during and after retreats.  We will be sensitive to your needs and of course make them a priority.  If you don’t want to be included in the photos of videos of a particular session, please tell us and we will respect your wishes. You acknowledge and consent to us using photographs of you and/or statements made by you during and after the retreat without payment or attribution on social media and in marketing and publicity material.  If we share something that you’d prefer for us to remove, please let us know and we will do so as soon as possible.
12. Variation
We may make reasonable variations to these terms and conditions from time to time by notice to you.

We look forward to welcoming you to The Sacred Pause, Costa Rica 2025

With love, Lynda, Nathalie & Christine